Your Xbox One controller does not work? This is a boring problem that many Xbox owners are facing. Although today’s wireless controllers are more practical than older wired controllers, it is exciting a series of problems they have in common.
In this guide, we’ll show you some Tricks to Use when your Xbox One controller does not connect or does not turn on properly.
The Xbox One controller does not connect
If you can not connect your Xbox One controller to your console, check these common problems: Do you have eight controllers already connected to your console? Although you probably do not use it too often, the maximum number of controllers supported by the Xbox One is eight. In this case, you can not connect any more controllers.
To do this, hold down the Xbox button on a controller and choose “Disable Controller” from the menu that appears. Also, remember that you can only pair one controller to one Xbox One system at a time. If you go to your friend’s house and link your controller to your Xbox, you’ll need to link it back to yours. This also applies if you connect your Xbox One controller to a Desktop.
The Xbox One controller continues to disconnect
What happens if your controller normally couples but continues to disconnect? This can run a great multiplayer match and can be frustrating. Keep in mind that the Xbox One’s controller feature saves battery power by automatically disconnecting if you do not use it for 15 minutes. This is not a problem when you play, but can be annoying if you primarily use your Xbox One as a media centre. You will need to press a button from time to time if you do not want to reconnect it later by pressing the Xbox button.
However, if your Xbox One disconnects in less than 15 minutes without use, try these few troubleshooting steps: It is important to check that your batteries are charged when you have this type of problem. Press the Xbox button, then look for the battery icon in the lower right corner. If they are low, replace them or charge them if necessary.
Frequent disconnections can also be caused by interference. The Xbox One controller has a great range of about 19 to 28 feet, according to Xbox technical support. Try to get closer to your console. You must also remove obstacles between the controller and the console, such as laptops, metal tablets, and so on. If your Xbox is in an entertainment centre, try moving it outside to get a better connection.
The Xbox One controller is flashing
If you press the Xbox button on your Xbox controller and it flashes, it usually indicates that your controller is not paired with a console. As mentioned above, this happens when you associate the controller with another system. But this can also be due to other problems. Follow our guide to pairing an Xbox One controller with your console so that yours is connected again.
If your controller does not connect with the buttons, use a micro-USB cable to pair it. If this still does not work, you must restart your Xbox. Press and hold the button on the front of the system for 10 seconds to turn off the power completely. Then press the power button again to turn it back on.
The Xbox One controller does not turn on
This is another common problem, with solutions similar to the above. If your Xbox One controller does not turn on, make sure the batteries are not dead. If the batteries are weak, the controller will not turn on at all. Remove the back cover and replace both batteries, and try again. You can also buy the Xbox One Play & Charge kit to earn rechargeable batteries.
If your Xbox One controller still does not turn on after changing the batteries, try this:
- Turn off your Xbox One completely by pressing the power button on the front of the system for 10 seconds.
- Unplug your console for a few minutes.
- Use a micro-USB to connect your device to the system.
- Reconnect your Xbox and turn it on using the system power button. Do not press any buttons on the controller until the Xbox starts.
- Now try pressing the Xbox button to see if it works.
General Xbox One Controller Connection Tips
We have covered the specific cases above, but you should know of other solutions if they do not solve your problem.
Update Controller Firmware
Your Xbox One controller is actually firmware that sometimes receives updates. It does not receive them often, but corrupted or outdated firmware could cause disconnection problems. If your controller is functional, then it can be updated by pressing the Xbox button to open the guide. Select System> Settings> Kinect and Devices> Devices and Accessories. Select your controller and choose Menu Ellipsis> Firmware Version to check for updates.
Sometimes Xbox One accessories, connected to the controller or console, can cause connection problems. If you have an external device or anything connected to your Xbox, try disconnecting them, then try again. Do the same for your controller’s stereo headset adapter, if applicable. If you are trying to synchronize your controller with a micro-USB cable, be sure to use a high-quality one. Badly made, frayed or damaged cables may not work properly.
Test another controller
As with any troubleshooting, you can determine the problem by trying different devices. Try to connect another controller (with charged batteries) to your system. If it works well, you have a problem with the original controller. But if both have problems, then you probably have a problem with your console.
Restart your console
We mentioned it above, but it should be repeated: make sure to restart your console when you solve controller problems. Just click the button on the front of the system to put it into sleep mode. So be sure to hold it down for at least 10 seconds for a complete stop. Sometimes a quick restart is needed to solve your problem.
Try to use a USB cable permanently
If you find that your connection problems disappear when you use a USB cable, it may be best to use your controller as a wired device to avoid future problems. You can buy an extra-long micro-USB cable to play away from your console.
If all else fails
If nothing works, go to the Microsoft Device Support page. Sign in with your account, register your console if you have not done so yet and you can follow the steps to replace your controller. You can also find an agreement on a new controller to replace it.